Customer Support

Resource Centre

Questions?

Call : +1 604-522-8955

Toll Free : 1-866-99-STYLE(78953)

Hours: 8AM to 4:30PM PST - Monday to Friday

Customer Support

Our customer support team is ready to help. Please reach out via our channels below:

Our Office is open Monday-Friday (excluding holidays) from 8am – 4:30PM PST (Vancouver Time)

Questions About Your Order

  • Log in to your account at www.styleinform.com and click on My Account
  • From there you can check on your current and past order statuses
  • If your question is not answered, please email orders@styleinform.com and we will get back to you within 1-2 business days
  • If your question is urgent, please call us at +1 604.522.8955 or toll free 1.866.99.STYLE (78953)

How do I place an order?

  • Our website is ready to take your orders
  • Login to your account, place items into your cart and check out – it’s that simple
  • You will not be charged until your order has shipped
  • We do not take orders over the phone
  • If you are experiencing any issues, please email orders@styleinform.com

I don’t have an account – now what?

  • We can’t wait to get to know you better
  • If you had an account in the past but can’t login now, we need you to apply for website access. Because we have brand new systems, we need to get you connected into all the right places
  • Apply for access here
  • The approval process can take up to 5 business days. We appreciate your patience.

Questions About a Product

  • Log in to your account at www.styleinform.com and find the product you are looking for
  • Product information is included on each product
  • If your question is not answered, please email orders@styleinform.com and we will get back to you within 1-2 business days
  • If your question is urgent, please call us at +1 604.522.8955 or toll free 1.866.99.STYLE (78953)

General Company Questions

  • Please email info@styleinform.com and we will get back to you within 1-2 business days
  • If your question is urgent, please call us at +1 604.522.8955 or toll free 1.866.99.STYLE (78953)

General Company Questions

  • Information on Returns and Claims can be found here
  • Warranty information can be found here
  • For any warranty or damage claims, fill out the RMA (Return Merchandise Authorization) form on our website within 5 business days of pickup or receipt of shipment. No returns will be accepted after 5 days. You must include good-quality photographs that clearly show the defect as well as a detailed written description. We will replace the item if the situation merits it, but the delivery or pick up is the purchaser’s responsibility.

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